Long-Term Packages

Professional Compliance Support for Food, Beverage, Cosmetics, Pharmaceutical & Retail Businesses
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Ongoing Regulatory Consulting Support

Businesses in the food, beverage, cosmetic, pharmaceutical, supplement and herbal sectors operate under strict and continually evolving regulatory requirements. Ensuring compliance across manufacturing, distribution and retail activities demands ongoing monitoring, timely updates and expert interpretation of standards that are frequently revised. Our Regulatory Consulting Long-Term Packages give your organisation continuous, priority access to a senior consultant who understands your processes, systems and certification landscape. This ensures regulatory readiness, prevents costly delays, strengthens product and system compliance, and supports smooth business growth and expansion.

Who This Long-Term is Designed For

  • Operate manufacturing plants, central kitchens or retail outlets
  • Require Halal, HACCP, GMP, MeSTI, DOA or NPRA compliance
  • Launch new products regularly (food, cosmetics, supplements, herbal medicines)
  • Need quick answers on regulatory standards, claims, ingredients and labelling
  • Want a steady, reliable expert instead of hiring and training internal staff
  • Prefer predictable consulting costs and faster response times

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Consultant Profile

Your organisation will be supported directly by:

ChM. Cheah Keng Wei, MMIC
Senior Regulatory & Laboratory Consultant
Registered Chemist (Chemists Act 1975)

Professional Highlights:

  • 15+ years experience in laboratory testing, product safety and regulatory compliance
  • Founder of a testing & regulatory consultancy since 2016
  • 100+ successful certifications, registrations and approvals; 100% success rate
  • Expertise in food, cosmetic & supplement regulations (Malaysia & Singapore)
  • Experienced with MOH, NPRA, JAKIM, DOA & HSA requirements
  • Provided drug analysis & method development support to the Brunei Ministry of Health
  • Supported beer formulation & analysis for Heineken Malaysia Berhad
  • Delivered technical training to University of Malaya Faculty of Medicine
  • Recognised by VETASSESS (Australia) as a certified Research & Development professional

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Scope of Services Included in the Packages

Scope of Support

  • Regulatory advisory for MOH, JAKIM, DOA & NPRA
  • Ingredient & raw material compliance review
  • Packaging, labeling & advertising compliance
  • Import/export documentation guidance
  • New product development regulatory support
  • Final compliance review before submissions

Halal & Retail Compliance

  • Halal application support (factory & outlets)
  • Retail outlet compliance monitoring
  • Premise inspection guidance
  • Documentation review for certification
  • Surveillance audit preparation
  • Ingredient verification & risk assessment

Documentation & Ongoing Advisory

  • Regulatory documentation structuring
  • Compliance reporting & updates
  • Corrective & Preventive Action (CAPA) guidance
  • Advertising & claim review
  • Priority support via WhatsApp, email or call
  • Expert responses for urgent regulatory issues

Additional Value

  • End-to-end compliance assurance
  • Reduced risk of audit failure & product rejection
  • No staff training, turnover, or HR costs
  • Faster approvals with expert submissions
  • Deep familiarity with your processes
  • Consistent, reliable long-term support

How the System Works

You receive continuing expert support through:

  • WhatsApp, Email, Phone & Online Meetings
  • Scheduled on-site visits (frequency varies by plan)
  • Documentation review & regulatory updates
  • Pre-submission verification for any application
  • Compliance monitoring for manufacturing & retail operations
  • Proactive alerts when regulations change

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Why Organisations Prefer Long-Term Over Ad-Hoc Consulting

1. Faster Response, Faster Approvals
No waiting for quotations or consultant availability β€” you already have priority access.

2. Deep Understanding of Your System
We maintain ongoing familiarity with your factory and retail operations, documentation, and certification history.

3. Prevent Audit Failures & Rejections
Continuous oversight reduces compliance gaps that commonly cause Halal, HACCP, GMP, MeSTI, DOA or KKM issues.

4. Stable, Predictable Support
Your business receives consistent professional guidance each month without needing internal specialists.

Additional Value for Long-Term Clients

  • Significant time savings β€” no need to train new staff
  • Reduced risk of non-compliance, audit issues, or product recall
  • Avoid costly regulatory missteps
  • Consultant with long-term understanding of your documentation
  • Smooth support during expansions: new production lines, new outlets, new product launches
  • No HR overhead (EPF, SOCSO, medical, leave, turnover costs)

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Consultant vs Internal Employee

Category Internal Employee Consultant
Experience Level Junior–Mid (requires training) 15+ years specialist experience
Training Required 3–6 months onboarding None – operational from Day 1
Regulatory Accuracy Moderate (limited exposure) High – expert interpretation prevents errors
Turnover Risk High None
Cost Efficiency Salary + EPF/SOCSO + benefits Fixed predictable consulting cost
Service Continuity Affected by resignation & turnover Continuous, uninterrupted support

Optional Add-On Services

  • Additional on-site visits
  • Emergency site visits
  • Halal applications & follow-up support
  • Surveillance audits & rectification
  • Ingredient sourcing evaluation
  • Factory layout & process flow advisory
  • Special compliance projects (e.g., exporting to new markets)

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Customised Long-Term Packages

Monthly Subscription

  • Flexible support model
  • All core advisory services included
  • Priority response via WhatsApp, email & calls
  • Compliance review for products & operations
  • Suitable for growing SMEs

Annual Subscription

  • Best-value package
  • Includes free on-site visits
  • Guaranteed priority handling
  • Ideal for companies with continuous compliance needs
  • Ensures consistent regulatory support year-round

Custom Enterprise Plan

  • Tailored for complex operations
  • Multi-site regulatory management
  • Dedicated consultant availability
  • Enhanced document & system oversight
  • Suitable for regional or multi-country compliance
Note: Packages are customised based on operational needs, including company size, number of facilities/outlets, certification requirements (Halal, GMP, HACCP, NPRA, MeSTI, DOA), product categories, regulatory review frequency, and business expansion plans. Pricing is provided upon consultation after assessing the full regulatory scope and compliance workload.

Trusted by Customers

We encountered a serious problem during our Halal application when our previous consultant became uncontactable after the process had begun. As a result, our application was rejected by JAKIM. Fortunately, we engaged VCARE 2U (Mr. Cheah), who took over the process professionally and guided us through every requirement. With their support, we successfully obtained our Halal certification.
KWT
We initially engaged this company for their laboratory testing services for our corn products. As our business grew, we required HACCP certification to support our expansion. The company provided comprehensive guidance throughout the application process, enabling us to become the first frozen corn products processing facility in Malaysia to receive HACCP certification from KKM.
Joe
Our herbal products showed heavy metal contamination, so we retested with VCARE 2U. The results were confirmed, and Mr. Cheah helped us trace the contamination back to our raw materials and plantation site, then advised us on corrective actions. He later assisted us in getting our product registered with NPRA and obtaining the MAL number.
MBL

Ready to Strengthen Your Regulatory Compliance? We design customised long-term packages for manufacturers, retailers and product brand owners across Malaysia & Singapore.