Long-Term Packages -

Long-Term Packages

Professional Compliance Support for Food, Beverage, Cosmetics, Pharmaceutical & Retail Businesses

Ongoing Regulatory Consulting Support

Businesses in the food, beverage, cosmetic, pharmaceutical, supplement and herbal sectors operate under strict and continually evolving regulatory requirements. Ensuring compliance across manufacturing, distribution and retail activities demands ongoing monitoring, timely updates and expert interpretation of standards that are frequently revised. Our Regulatory Consulting Long-Term Packages give your organisation continuous, priority access to a senior consultant who understands your processes, systems and certification landscape. This ensures regulatory readiness, prevents costly delays, strengthens product and system compliance, and supports smooth business growth and expansion.

Consultant Profile

Your organisation will be supported directly by:

ChM. Cheah Keng Wei, MMIC
Senior Regulatory & Laboratory Consultant
Registered Chemist (Chemists Act 1975)

Professional Highlights:

15+ years experience in laboratory testing, product safety and regulatory compliance
Founder of a testing & regulatory consultancy since 2016
100+ successful certifications, registrations and approvals; 100% success rate
Expertise in food, cosmetic & supplement regulations (Malaysia & Singapore)
Experienced with MOH, NPRA, JAKIM, DOA & HSA requirements
Provided drug analysis & method development support to the Brunei Ministry of Health
Supported beer formulation & analysis for Heineken Malaysia Berhad
Delivered technical training to University of Malaya Faculty of Medicine
Recognised by VETASSESS (Australia) as a certified Research & Development professional

Scope of Services Included in the Packages

Scope of Support

Regulatory advisory for MOH, JAKIM, DOA & NPRA
Ingredient & raw material compliance review
Packaging, labeling & advertising compliance
Import/export documentation guidance
New product development regulatory support
Final compliance review before submissions

Halal & Retail Compliance

Halal application support (factory & outlets)
Retail outlet compliance monitoring
Premise inspection guidance
Documentation review for certification
Surveillance audit preparation
Ingredient verification & risk assessment

Documentation & Ongoing Advisory

Regulatory documentation structuring
Compliance reporting & updates
Corrective & Preventive Action (CAPA) guidance
Advertising & claim review
Priority support via WhatsApp, email or call
Expert responses for urgent regulatory issues

Additional Value

End-to-end compliance assurance
Reduced risk of audit failure & product rejection
No staff training, turnover, or HR costs
Faster approvals with expert submissions
Deep familiarity with your processes
Consistent, reliable long-term support

Why Organisations Prefer Long-Term Over Ad-Hoc Consulting

1. Faster Response, Faster Approvals
No waiting for quotations or consultant availability — you already have priority access.

2. Deep Understanding of Your System
We maintain ongoing familiarity with your factory and retail operations, documentation, and certification history.

3. Prevent Audit Failures & Rejections
Continuous oversight reduces compliance gaps that commonly cause Halal, HACCP, GMP, MeSTI, DOA or KKM issues.

4. Stable, Predictable Support
Your business receives consistent professional guidance each month without needing internal specialists.

Consultant vs Internal Employee

Category	Internal Employee	Consultant
Experience Level	Junior–Mid (requires training)	15+ years specialist experience
Training Required	3–6 months onboarding	None – operational from Day 1
Regulatory Accuracy	Moderate (limited exposure)	High – expert interpretation prevents errors
Turnover Risk	High	None
Cost Efficiency	Salary + EPF/SOCSO + benefits	Fixed predictable consulting cost
Service Continuity	Affected by resignation & turnover	Continuous, uninterrupted support

Customised Long-Term Packages

Monthly Subscription

Flexible support model
All core advisory services included
Priority response via WhatsApp, email & calls
Compliance review for products & operations
Suitable for growing SMEs

Annual Subscription

Best-value package
Includes free on-site visits
Guaranteed priority handling
Ideal for companies with continuous compliance needs
Ensures consistent regulatory support year-round

Custom Enterprise Plan

Tailored for complex operations
Multi-site regulatory management
Dedicated consultant availability
Enhanced document & system oversight
Suitable for regional or multi-country compliance

Note: Packages are customised based on operational needs, including company size, number of facilities/outlets, certification requirements (Halal, GMP, HACCP, NPRA, MeSTI, DOA), product categories, regulatory review frequency, and business expansion plans. Pricing is provided upon consultation after assessing the full regulatory scope and compliance workload.

Trusted by Customers

“As the third generation managing our family business, I faced challenges expanding due to the lack of KKM certification, which limited large retail and overseas orders. With Mr. Cheah’s consultation and assistance, we obtained MESTI certification in 2018. In 2022, when we encountered issues during a Halal audit, Mr. Cheah helped address the auditor’s concerns and resolve the case, enabling us to renew our Halal certification. Since then, Vcare 2U has continued to support us in maintaining both MESTI and Halal certifications.”

Biscuit Factory, 2023

“We first engaged Vcare 2U in 2023 for laboratory testing of our tea products. In 2024, we expanded our family business into a MESTI- and Halal-certified factory with Vcare 2U’s assistance. Until today, they continue to support us with lab testing and certification maintenance services.”

Yap, 2025

“We initially engaged this company for laboratory testing of our corn products. As our business grew, we required HACCP certification to support our expansion. With their comprehensive guidance throughout the application process, we became the first frozen corn processing facility in Malaysia to receive HACCP certification from KKM. The company continues to advise and support us for annual surveillance audits and HACCP renewal until today.”

KYC Food, 2026

Ready to Strengthen Your Regulatory Compliance? We design customised long-term packages for manufacturers, retailers and product brand owners across Malaysia & Singapore.